Cloud Communication

What We Offer

Cloudlink's IP telephone systems give your business the power of a full-featured enterprise phone system without the expense of traditional landlines or on-premise PBX hardware. Every call is routed through the cloud, meaning you can present a professional image to callers with custom greetings, automated attendant menus, message-while-routing and department-specific extensions — regardless of whether your team is in the office, working remotely or on the road.

With our VoIP platform, you can provision multiple virtual numbers for different businesses, departments or geographic regions, all linked to a single device or distributed across your team. Hunt groups ensure incoming calls ring multiple extensions simultaneously or in sequence, so no customer ever goes unanswered. If a call isn't picked up, intelligent routing diverts it to a mobile — and if the mobile doesn't answer, it reverts to your business voicemail system rather than your personal mobile mailbox.

Voicemail-to-email transforms how your team manages missed calls. Every voicemail is automatically delivered to your inbox as an audio attachment, making it easy to store, replay, forward and respond from anywhere. Virtual fax works the same way — inbound faxes arrive as email attachments and outbound faxes are sent directly from your email client, eliminating the need for physical fax machines entirely.

The cost savings are substantial. Line rentals through our VoIP service are on average less than half the cost of traditional phone line providers, and per-minute call charges are comparable to or cheaper than services like Skype. We offer a free bill analysis to determine your potential savings before you commit. All advanced features — call recording, conference bridges, time-of-day routing, IVR menus and more — are managed entirely in the cloud by our team in Westport, with no on-site equipment required beyond your IP handsets or softphone apps.